PRIVACY POLICY

ARTICLE 1: PREAMBLE

This confidentiality policy applies to the site: www.gestoria-andorre.com. The purpose of this confidentiality policy is to explain to users of the site :

The way in which their personal data is collected and processed. Personal data is any data that is likely to identify a user. This includes, in particular, first and last names, age, postal address, e-mail address, user location and IP address;
What rights do users have regarding this data?
Who is responsible for processing the personal data collected and processed?
To whom this data is transmitted;
If applicable, the site’s policy on cookies.

This privacy policy supplements the legal notice and the General Terms and Conditions of Use.

ARTICLE 2: GENERAL PRINCIPLES OF DATA COLLECTION AND PROCESSING

In accordance with the provisions of Article 5 of European Regulation 2016/679, the collection and processing of data from users of the site complies with the following principles:

  • Lawfulness, fairness and transparency: data may only be collected and processed with the consent of the user who owns the data. Whenever personal data is collected, the user will be informed that his or her data is being collected and for what purpose;
  • Limited purposes: the collection and processing of data is carried out to meet one or more of the purposes set out in these general conditions of use;
  • Minimisation of data collection and processing: only the data necessary for the proper execution of the objectives pursued by the site are collected;
  • Conservation of data reduced in time: data is kept for a limited period, of which the user is informed. When this information cannot be provided, the user is informed of the criteria used to determine the retention period;
  • Integrity and confidentiality of the data collected and processed: the data controller undertakes to guarantee the integrity and confidentiality of the data collected.In order to be lawful, and in accordance with the requirements of Article 6 of European Regulation 2016/679, the collection and processing of personal data may only take place if they comply with at least one of the conditions listed below:
    The user has expressly consented to the processing;
  • The processing is necessary for the proper performance of a contract;
    The processing complies with a legal obligation;
  • The processing is necessary in order to protect the vital interests of the data subject or of another natural person;
  • Processing may be necessary for the performance of a task carried out in the public interest or in the exercise of official authority;
  • The processing and collection of personal data are necessary for the purposes of the legitimate and private interests pursued by the controller or by a third party*.

 

ARTICLE 3: PERSONAL DATA COLLECTED AND PROCESSED WHEN BROWSING THE SITE

1. DATA COLLECTED AND PROCESSED AND METHOD OF COLLECTION

The gestoria-andorre website automatically collects certain information about you when you access the website, in particular, information about your browsing (see the section dedicated to Cookies).

Gestoria undertakes to ensure that this data is obtained and processed fairly, lawfully and transparently.

Other data is collected on the Gestoria-andorre.com website:

Last name
First name
E-mail address
Telephone number

This data is collected when the user fills in the contact form to obtain more information about Gestoria’s services or to make a request.

The data controller will store all the data collected in the site’s computer systems under reasonable security conditions for a period of : Visit analysis cookie: 13 months.

Data is collected and processed for the following purposes:

-Responding to requests sent via the contact form

The data processing carried out is based on the following legal grounds:

– Commercial purposes, any refusal to communicate your personal data in a form prevents the request from leaving and being communicated to us. You cannot therefore be recontacted.

Customer data is kept for the duration of the commercial relationship. However, it will be kept for canvassing purposes for a maximum of three years from the date of termination of the commercial relationship.

The data of prospective contacts is kept for a period of three years from the date of collection of the information concerning them.

2. TRANSMISSION OF DATA TO THIRD PARTIES

The personal data collected by the site is only used by our company. However, we use subcontractors in the course of our business. We ensure that they comply with the RGPD:

– PIPE DRIVE: Customer/sales relationship management tool.

2. DATA HOSTING

The Gestoria-andorre.com site is hosted by : OVH, whose head office is located at the following address:

2 rue Kellermann 59100 Roubaix

The host can be contacted on the following telephone number: 1007.

The data collected and processed by the site is exclusively hosted and processed in France.

ARTICLE 4: DATA CONTROLLER AND DATA PROTECTION OFFICER

1. THE DATA CONTROLLER

The person responsible for processing personal data is: Bernard C. He can be contacted as follows:

reseaux (@) gestoria-andorre.com

The data controller is responsible for determining the purposes and means of processing personal data.

2. OBLIGATIONS OF THE DATA CONTROLLER

The data controller undertakes to protect the personal data collected, not to pass it on to third parties without the user’s knowledge and to respect the purposes for which the data was collected.

The site has an SSL certificate to guarantee that information and data transfer via the site are secure.

The purpose of an SSL certificate (‘Secure Socket Layer’ Certificate) is to secure the data exchanged between the user and the site.

In addition, the data controller undertakes to notify the user in the event of rectification or deletion of the data, unless this would entail disproportionate formalities, costs and steps for the user.

In the event that the integrity, confidentiality or security of the user’s personal data is compromised, the data controller undertakes to inform the user by any means necessary.

3. THE DATA PROTECTION OFFICER

Furthermore, the user is informed that a Data Protection Officer has been appointed: BERNARD C.

The role of the Data Protection Officer is to ensure the correct implementation of national and supranational provisions relating to the collection and processing of personal data. He or she may also be appointed Data Protection Officer (DPO).

The Data Protection Officer can be contacted as follows:

reseaux (@) gestoria-andorre.com

 

ARTICLE 5: USER RIGHTS

In accordance with the regulations concerning the processing of personal data, the user has the rights listed below.

In order for the data controller to comply with the user’s request, the user must provide the data controller with the following information: first name, surname and e-mail address.

The data controller is obliged to respond to the user within a maximum of 30 (thirty) days.

1. PRESENTATION OF THE USER’S RIGHTS WITH REGARD TO DATA COLLECTION AND PROCESSING

1. Right of access, rectification and deletion

Users may find out about, update, modify or request the deletion of data concerning them by following the procedure set out below:

Write an e-mail to: reseaux (@) gestoria-andorre.com

2. Right to data portability

The user has the right to request the portability of his/her personal data, held by the site, to another site, by complying with the procedure set out below:

Write an e-mail to: reseaux (@) gestoria-andorre.com

3. Right to limit and oppose data processing

The user has the right to request the limitation of or to oppose the processing of his/her data by the site, without the site being able to refuse, unless it can demonstrate the existence of legitimate and overriding reasons, which may prevail over the interests and rights and freedoms of the user.

In order to request the limitation of the processing of his/her data or to formulate an objection to the processing of his/her data, the user must follow the following procedure:

Write an e-mail to: reseaux (@) gestoria-andorre.com

4. Right not to be the subject of a decision based exclusively on an automated process

In accordance with the provisions of Regulation 2016/679, the user has the right not to be the subject of a decision based exclusively on an automated process if the decision produces legal effects concerning him or her, or significantly affects him or her in a similar way.

5. Right to determine the fate of data after death

Users are reminded that they can organise what should happen to their collected and processed data if they die, in accordance with Law no. 2016-1321 of 7 October 2016.

6. Right to refer a matter to the competent supervisory authority

In the event that the data controller decides not to respond to the user’s request, and the user wishes to contest this decision, or, if they believe that one of the rights listed above has been infringed, they are entitled to refer the matter to the CNIL (Commission Nationale de l’Informatique et des Libertés, https://www.cnil.fr) or any competent judge.

 

ARTICLE 6: USE OF COOKIES

The Site may use ‘cookie’ techniques.

A ‘cookie’ is a small file (less than 4 kb), stored by the site on the user’s hard drive, containing information relating to the user’s browsing habits.

These files enable the site to process statistics and traffic information, facilitate browsing and improve the service for the user’s comfort.

For the use of ‘cookie’ files involving the storage and analysis of personal data, the user’s consent must be sought.

The user’s consent is considered valid for a maximum period of 6 (six) months. At the end of this period, the site will again request the user’s authorisation to save ‘cookie’ files on their hard drive.

1. Opposition of the user to the use of cookies by the site

Cookies that are not essential to the operation of the site are only placed on the user’s terminal after obtaining the user’s consent. Users may withdraw their consent at any time, as follows:

Write an e-mail to: reseaux (@) gestoria-andorre.com ;

– Via the cookies banner.

More generally, users are informed that they may oppose the storage of cookies by configuring their browser software.

For information, users can find the steps to follow to configure their browser software to prevent cookies from being stored at the following addresses:

Chrome: https://support.google.com/accounts/answer/61416?hl=fr
Firefox: https://support.mozilla.org/fr/kb/enable-and-disable-cookies-website-preferences
Safari: http://www.apple.com/legal/privacy/fr-ww/
Internet Explorer: https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies
Opera: http://www.opera.com/help/tutorials/security/cookies/

If the user decides to deactivate the ‘cookies’ files, they will be able to continue browsing the site. However, any malfunctioning of the site caused by this manipulation cannot be considered to be the fault of the site editor.

2. Description of the ‘cookie’ files used by the site

The site editor draws the user’s attention to the fact that the following cookies are used during browsing:

– Google Ads: Measures the effectiveness of sponsored campaigns.

– Google Analytics: Allows analysis of the statistics relating to visits to our site.

– LinkedIn: Identifies visitors from LinkedIn.

– Microsoft Ads: Measures the effectiveness of sponsored campaigns.

ARTICLE 7: CONDITIONS FOR AMENDING THE PRIVACY POLICY

This confidentiality policy may be consulted at any time. The site publisher reserves the right to modify it in order to ensure that it complies with current legislation. Users are therefore invited to consult this privacy policy regularly to keep abreast of the latest changes. The user is hereby informed that this privacy policy was last updated on: 20/09/2021.

ARTICLE 8: ACCEPTANCE BY THE USER OF THE CONFIDENTIALITY POLICY

By browsing the site, the user certifies that he/she has read and understood this privacy policy and accepts its conditions, particularly with regard to the collection and processing of his/her personal data and the use of ‘cookies’.